Last modified on:Tuesday, June 2, 2009 11:44 AM
Description
Internet Services provides the gateway to external Web services. This service provides high speed access and is monitored 24x7 for outages. It is a fiber-based connection to the Internet. Internet Services is packaged with any of the dedicated circuits (i.e. T1, Private DSL, 56K, LAN connectivity or TLS – see LAN/WAN Services).
Business Value
Internet Services provides cost, personnel and time savings. Cost savings are realized due to aggregation of services, centralized administration, and centralized purchasing.
Customers realize personnel savings because this service minimizes the need for personnel to trouble shoot network outages. Customers can focus on their core business. Network outages are handled in a timely manner due to the State’s volume of service and relationship with service providers.
Customer Profile
State agencies, boards, and commissions; political subdivisions (e.g., cities, counties, community colleges and school districts); and federal agencies
Service Cost
Internet Services Rates and Fees (PDF 19k)
Major Cost Drivers/Cost-Saving Tips
As the State increases the amount of Internet bandwidth purchased, the price per unit will decrease.
How to Order Service
The Office of the CIO Help Desk may be reached at 1-800-982-2468 or 471-4636 or 471-INFO or by e-mailing GWI.Support@nebraska.gov .
For those interested in self serve capabilities, an End User Desktop allows customers to submit their own tickets. The current status of existing tickets can be obtained with a Lotus Notes client at Helpdesk@nebraska.gov from a browser.
Related Products
Wide Area Network (WAN) Services or Local Area (LAN) Network Services required
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