Last modified on:21.01.2010

Wireless Services

Description

Wireless Services develops, manages, procures and maintains the following services for State government and political subdivisions:

• Cellular telephone
• Cellular text messaging
• Cellular touch to talk
• Mobile Devices / Smart Phones
• Pagers
• Satellite phones
• Wireless accessories
• Voice mail
• Solution consultation and design
• Cellular rentals
• Equipment maintenance
• Service and equipment troubleshooting
• Service and equipment programming
• Research and development of telecommunications services and equipment

Business Value

Wireless Services provides savings of time, personnel, and cost. Wireless and wireline service charges are consolidated, simplifying accounting for customers. Wireless Services offers one-stop convenience for all telecommunications needs. The service eliminates the need for customers to maintain telecommunications professionals on staff. Project management is also provided. By consolidating equipment and purchasing in volume, Office of the CIO can provide lower prices and better service. Because of its institutional knowledge, understanding of State government, and technologies available, Office of the CIO is able to create customized solutions to meet customer needs.

Customer Profile

State agencies, boards, and commissions; political subdivisions (e.g., cities, counties, community colleges and school districts); and federal agencies

Service Cost

Wireless Rates and Fees (PDF 18k)

Major Cost Drivers/Cost-Saving Tips

• Audit bills and verify that billed services exist.
• Monitor minute usage to remain within your monthly plan.
• Contact your communications coordinator, if consistently over your monthly plan.
• Consider eliminating your pager by adding text messaging to your cellular plan.

How to Order Service

The Office of the CIO Help Desk may be reached at 1-800-982-2468 or 471-4636 or 471-INFO or by e-mailing GWI.Support@nebraska.gov . 

Glossary